Privacy Policy

 

Your privacy is important to Tree of Life Health Consultant LLC.  Please read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use, and share personal information, your rights in relation to your personal information, and how to contact us or supervisory authorities in the event you have a complaint.

By using our website treeoflifehealthconsultant.com, you signify your consent to the terms of our Privacy Policy.  If you do not agree with any terms of this Privacy Policy, please do not use this site or submit any personal information to us.

 1. Who We Are

Tree of Life Health Consultant LLC (“we,” “us,” “our”) and operating at treeoflifehealthconsultant.com collects, uses, and is responsible for certain personal information about you.

 2. Children’s Online Privacy Protection Act

This website and any products and services offered herein are not intended for persons under the age of 13. We do not knowingly collect information from anyone under 13 years of age. We prohibit children under the age of 13 from using all interactive portions of this website, including leaving any comments, filling out forms, or otherwise submitting information. We will not knowingly collect personally identifiable information from children under 13. If we learn we have any information or content from anyone under the age of 13, we will delete that information.

 3. The Personal Information We Collect and Use

a. Information Collected by Us

We may collect, use, and are responsible for certain personal information that you provide when you voluntarily sign up for emails or free gifts, register for a class or presentation, leave comments, order a service or product, fill out any type of form, access private membership pages, or otherwise contact us via an online form or email. The information collected may include your name, email, address, phone number, and/or billing information are not required to provide any personally identifiable information to merely access or visit this website. 

We may collect domain information, your numerical IP address, the type of browser you use, which pages you view, and the files you request.  We may also use “cookies” (small files saved on your hard drive by your web browser) to analyze website and advertisement performance, track user patterns, save information from your previous visits, and customize your experience. 

We may also use the technological equivalents of cookies to collect information, including social media pixels. These pixels allow social media platforms to track visitors to external websites in order to tailor advertising messages that users see while visiting those social media platforms. We may use these pixels in compliance with the respective policies of the various social media providers.

If your browser sends a "Do Not Track" signal, only a generic cookie will be placed on your device while the website is accessed.

We will ask for your consent to allow us to use cookies. We, or our third-party vendors, may collect non-personal information through the use of these technologies. Nonpersonal information might include the browser you use, the type of computer you use, and technical information about your means of connection to this website, such as the operating systems and the Internet service providers utilized, and other similar information. Our systems may also automatically gather information about the areas of our website that you visit, the search terms you use on this website, and the links you select from within this website to connect with other areas of the Internet.

If you are in the European Economic Area (“EEA”), we are regulated under the General Data Protection Regulation, which applies across the European Union, and we are responsible as the controller of that personal information for the purposes of those laws. 

If you are located in the United Kingdom (“UK”), we are regulated under UK data regulations known as “UK GDPR.” 

b. How We Use Your Personal Information

We collect such information to send emails, fulfill orders, deliver services and products, complete customer transactions, oversee contests and promotions, and improve website performance and customer service.

c. Who We Share Your Personal Information With

We respect your privacy and will never sell, trade, or transfer your personally identifiable information to third parties (beyond what is necessary for fulfilling a customer transaction or for the basic functionality of an online service) without your consent

We do, however, share your name and delivery address with Kajabi and Stripe (our third-party credit card processors).

 This data sharing enables them to charge and deliver the goods you ordered directly to you. Those third-party recipients are based outside the European Economic Area or the UK. For further information, including how we safeguard your personal data when this occurs, see Transfer of your information out of the EEA, UK below.

We may release personal information as necessary to enforce our terms and policies, operate and manage our business, protect our rights or the rights and safety of others, or to otherwise comply with applicable laws, regulations or legal obligations.

If you give us permission, we may also use personal identification information for internal or external marketing and promotional purposes.

On occasion, we may collect personal identification information from you in connection with optional contests, special offers, or promotions. We will share such information with necessary third parties for the purpose of carrying out the contest, special offer, or promotion. We will ask for your consent to such disclosure and use of such information, prior to your participation in the contest, special offer, or promotion.

We reserve the right to transfer personal information in the event that we merge with or are acquired by a third party. We also may disclose your personal information for any other purpose permitted by law or to which you consent.

We will not otherwise share your personal information with any other third party.

d. Whether Information Has to Be Provided by You and Why

We may require certain personal data, such as name and delivery address, to provide you with customer support. We do not require you to provide any personal data to browse the public areas of our website.  We will inform you at the point of collection whether the information is required.

e. How Long Will Your Personal Information Will Be Kept

We hold all non-client personal data until you let us know you would like us to delete it or unsubscribe from our marketing contacts, which you are free to do at any time.  We will hold all client and customer personal data in our files for six years.

f. Reasons We Can Collect and Use Your Personal Information

We collect and use your personal information to send emails, fulfill orders, deliver services and products, complete customer transactions, oversee contests and promotions, and improve website performance and customer service

4. Use and Transfer of Your Information Out of the EEA, UK

This website is operated in the United States and third parties with whom we might share your personal information as explained above are also located in the United. If you are located in the EEA, the UK, or elsewhere outside of the United States, please be aware that any information you provide will be transferred to the United States. By using this website, participating in any of our services, and/or providing your information, you consent to this transfer. 

The United States does not have the same data protection laws as the EEA or the UK. While the European Commission has not given a formal decision that the United States provides an adequate level of data protection similar to that which applies in the EEA, any transfer of your personal information will be subject to the derogation under Article 49 of the General Data Protection Regulation. This provision allows non-repetitive transfers concerning a limited number of data subjects and is designed to help safeguard your privacy rights and give you remedies in the unlikely event of misuse of your personal information.

If you would like further information, see “How to Contact Us” below.  Except as described above, we will not transfer your personal data outside of the EEA or UK, or to any organization (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

5. Your Rights

If you want to unsubscribe from receiving emails from us, you may do so at any time. Each email we send includes instructions for unsubscribing from our email communications.

If you want to unsubscribe from SMS/text messages from us, you may opt out at any time. To stop receiving text messages, reply to any message with the word STOP. You may also contact us at 762-585-0180 to be removed from our SMS/text messaging list. After opting out, you may receive a confirmation message acknowledging your request, after which you will no longer receive promotional SMS communications from us.

Please note that your communication preferences – such as email and SMS messages – are managed separately; opting out of one does not affect any other communication preferences you may have with us.

If you are covered by the General Data Protection Regulation or other relevant privacy regulations, you have a number of important rights free of charge. In summary, those include rights to:

  • Fair processing of information and transparency over how we use your personal information
  • Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
  • Require us to correct any mistakes in your information that we hold
  • Require the erasure of personal information concerning you in certain situations
  • Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format, and have the right to transmit that data to a third party in certain situations
  • Object at any time to the processing of personal information concerning you for direct marketing
  • Object to decisions being taken by automated means that produce legal effects concerning you or similarly significantly affect you
  • Object in certain other situations to our continued processing of your personal information
  • Otherwise restrict our processing of your personal information in certain circumstances

You may also have the right to claim compensation for damages caused by our breach of any data protection laws.

For further information on each of those rights, including the circumstances in which they apply, visit www.gdpr.eu; https://ico.org.uk/for-the-public/; https://oag.ca.gov/privacy/ccpa; or https://www.priv.gc.ca/en.

If you would like to exercise any of those rights, please:

  • Email, call, or write to us
  • Provide us with enough information to identify you, including your first and last name, account number, username, and registration details
  • Provide us with proof of your identity and address (a copy of your driver’s license or passport and a recent utility or credit card bill)
  • Provide us with the information to which your request relates, including any account or reference numbers, if you have them

6. Keeping Your Personal Information Secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and may be subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable authorities of a suspected data security breach where we are legally required to do so. It is important to understand that no security measures are absolute. We cannot guarantee the safety of any information you provide to us.

Please note that any comments or information that you post on the website, including our public or private client and participant areas, social media pages, or groups, may become public, and third parties may use your information. We are not responsible for any unauthorized uses by third parties in such context. You disclose such information at your own risk.

7. Links to Other Sites

You may see advertising or other content on this website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, or other third parties.  Any products or services reached through a third-party link are subject to separate privacy policies. We are not responsible for or liable for any content on or actions taken by such third-party websites.

8. How to Complain

We hope that we can resolve any questions or concerns you raise about our use of your information.

If you are covered by the General Data Protection Regulation or UK GDPR, you may lodge a complaint with a supervisory authority, in particular in the UK or European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.

9. Changes to This Privacy Notice

We may change, modify, or update this Privacy Policy at any time and will notify you of any fundamental changes by email. All other updates will be posted on our website. We recommend reviewing this Privacy Policy periodically to stay informed of any changes. Your continued use of our website after any changes will constitute your acceptance of the revised Privacy Policy.

10. How to Contact Us

If you have any questions or concerns about this Privacy Policy, the information we hold about you, or if you wish to change your personal information in our records, please contact Elena Prendergast, Quality of Life Navigator, at [email protected]

11. Do You Need Extra Help?

If you would like this notice in another format (for example: audio, large print, braille) please contact us (see “How to Contact Us” above).

This policy is effective as of September 10, 2025

 

Â